Frequently asked questions.

We ship to the 50 United States and Washington, D.C. Physical street addresses only; U.S. territories, APO/FPO/DPO and PO Boxes are excluded.

Standard Shipping is free on all orders within our delivery area.

Handling takes 1–2 business days and transit takes an estimated 3–4 business days after dispatch, for an estimated total of 4–6 business days from the applicable handling start day. Our daily order cutoff time is 07:00PM (GMT-05:00) Eastern Standard Time (New York), Monday through Friday. Orders placed before the cutoff on a business day use that day as the starting point for calculating handling time. Orders placed at or after the cutoff, or on weekends or applicable public holidays, use the next business day as the starting point. Business days exclude applicable U.S. federal public holidays.

Request a return within 30 days of receipt. Ordinary returns must be unused, in original condition and original packaging. Contact us with your order number and reason before returning.

We cover applicable return shipping for our errors, damaged or defective items. You pay for change-of-mind returns. There is no restocking fee.

Email us with your order number, issue description and photos where available. Ordinary unused and packaging conditions do not prevent reporting these issues.

Approved refunds are returned to the original payment method within 10 calendar days. Bank posting times may vary.

Each product page lists width, depth and height in inches and centimeters, plus seat and arm heights where applicable. Measure your intended space before choosing.

Email support@lixor.art or call +1 (603) 286-2332.